Expert compliance leadership without the overhead

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Outsourced
Compliance Officer

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Maintain your regulatory compliance momentum. With your compliance framework now in place, ensure ongoing effectiveness through dedicated compliance leadership without the burden of a full-time hire.

Your challenge

Hiring and maintaining an in-house compliance officer with the right qualifications and experience is challenging and expensive. You need someone who understands the complexities of gaming regulations across multiple jurisdictions, stays current with regulatory obligations and changes, and can effectively implement controls within your organization, all without the overhead of a full-time executive hire.

Our solution

Our Outsourced Compliance Officer service gives you access to qualified professionals who meet all regulatory requirements while being supported by our broader team of compliance experts. You gain the expertise you need without the recruitment challenges and fixed costs of an in-house position.

Access specialized compliance expertise without expanding your internal team. We provide a dedicated compliance officer who meets all Curaçao Gaming Authority (CGA) requirements, backed by our experienced operational compliance team and industry veterans.

Comprehensive Compliance
Management

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Your designated compliance officer takes responsibility for:

1.Regulatory oversight: Monitoring and interpreting regulatory developments across relevant jurisdictions

2.Compliance framework management: Overseeing the implementation and effectiveness of your compliance framework

3.Risk assessment: Ongoing evaluation of compliance risks and control effectiveness

4.Internal reporting: Regular reporting to your management team on compliance status and issues

5.Regulatory liaison: Serving as your point of contact with regulatory authorities

6.Investigation management: Handling compliance incidents and implementing remedial actions.

The iGC
Advantage

Your outsourced compliance officer is supported by:

  • Specialized expertise: Access to our full team of compliance specialists with varied backgrounds and experiences
  • Industry veterans: Senior oversight from professionals with acute experience in gaming compliance
  • Knowledge sharing: Insights gained from working across multiple operators and jurisdictions
  • Continuity assurance: Backup support ensuring services continue even if your primary contact is unavailable
  • Technology support: Access to our compliance tools and resources
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Flexible
Engagement Models

We offer various service levels to match your specific needs:

  • Full-time equivalent: Comprehensive compliance management for organizations requiring dedicated support
  • Tailored approach: Scaled support based on big and small operators, and less and more complex compliance requirements.
  • Project-based engagements: Focused support during license applications, new market entries, or regulatory changes

Each engagement includes regular meetings, structured reporting, and proactive monitoring of regulatory developments affecting your business.

YOUR
BENEFIT

Professional compliance management that keeps you protected while you focus on growing your business, without the overhead of hiring specialized staff.


What does a
Compliance officer do?

A compliance officer, or in this case, an outsourced compliance officer, is the guardian of your regulatory responsibilities without the need for a full-time hire. The outsourced compliance officer keeps watch over your compliance program to ensure your gaming operation is compliant across all jurisdictions.

Your dedicated compliance officer will manage key compliance functions, including:

  • Regulatory monitoring: We track regulatory changes across all relevant jurisdictions so your business stays ahead of new requirements that could impact your operations.
  • Risk assessment and mitigation: We systematically evaluate compliance risks to identify potential vulnerabilities before they become compliance issues and implement controls to protect your business.
  • Compliance program development: We design, implement, and maintain compliance frameworks tailored to your business and operational model.
  • Staff training coordination: We develop and deliver targeted training programs so your team understands their compliance responsibilities and how to fulfill them.
  • Regulatory reporting management: We prepare and submit all required regulatory filings to ensure accuracy and timeliness to stay in good standing with the authorities.
  • Incident investigation: When compliance issues arise, we investigate and develop remediation plans to address the root cause.

Unlike in-house solutions that burden your core operations with administrative overhead our outsourced compliance services free up your team to focus on business growth while we handle the regulatory stuff.

What expertise and experience come with our Outsourced Compliance services?

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Our outsourced compliance services provide the specialist knowledge and experience that would be hard to replicate with an in-house hire:

  • Industry expertise: Our team includes experienced professionals with specialized knowledge of the gaming industry and regulatory compliance within it, so compliance solutions address the specific challenges operators face.
  • Multi-jurisdictional knowledge: We have up-to-date knowledge of regulatory requirements across all major gaming jurisdictions so you have compliance support wherever you operate.
  • Practical implementation experience: Beyond theoretical knowledge, our compliance officers have hands on experience implementing compliance programs for gaming operators of all sizes.
  • Regulatory relationship management: We have established relationships with the regulators so we can have productive dialogue when clarification or advocacy is needed.
  • Cross-industry best practices: We have experience working with multiple operators so we know compliance best practices that can strengthen your program beyond minimum requirements.

The outsourced compliance model we offer gives you access to this collective expertise at a fraction of the cost of building it in-house. Our team stays current with complex regulations through continuous professional development so your compliance program benefits from the latest regulatory insights.

How will the outsourced compliance officer act as the bridge between your company and the CGA?

Our outsourced CCO services include acting as your official representative to the CGA so you have a seamless connection between your business and the regulator:

  • Regulatory liaison: We are your primary point of contact with the CGA, managing all day-to-day communications and responding to queries on your behalf.
  • License application and renewal support: We guide you through the initial licensing and renewal process, preparing documentation and responding to requests for additional information.
  • Regulatory inspection management: When the CGA conducts reviews or inspections, we coordinate the process, prepare your team, and manage the presentation of compliance evidence.
  • Compliance reporting: We prepare and submit all required compliance reports to the CGA to ensure they meet regulatory standards and deadlines.
  • Interpretation of regulatory guidance: When the CGA issues new guidance or requirements, we translate regulatory language into practical operational adjustments for your business.
  • Remediation coordination: If compliance issues are identified, we develop and implement corrective action plans that meet CGA requirements with minimal business disruption.

This bridge function is key to maintaining good regulatory relationships. Our professionals understand the CGA’s expectations and your business challenges, so we can represent your interests while ensuring regulatory compliance.

Benefits of choosing our outsourced compliance officer service

Partnering with us for your compliance needs gives you:

  • Cost savings: Access to experienced compliance professionals without the salary, benefits, and overheads of full-time employees.
  • Scalability: Our support adapts to your changing needs as your business grows or enters new markets.
  • Focus on core competencies: By outsourcing compliance responsibilities, your team can focus on revenue-generating activities rather than administrative processes.
  • Risk reduction: Our specialist knowledge helps identify and address compliance risks before they become regulatory issues that could threaten your license.

We manage complex regulations and compliance requirements so you can focus on growing your gaming business. Your success is our success—we work as an extension of your team to ensure regulatory challenges never get in the way of your business objectives.

Our compliance services work towards ensuring compliance and mitigating risk for your operations, while you focus on the growth of your business.

Contact us

If you have a Compliance Officer but lack the full understanding of local requirements, consider exploring our Assurance Services.

Our Assurance Services at iGC focus on enhancing the quality of information for decision-makers in your organization. We provide support to ensure compliance frameworks are properly implemented and operational, conducting internal reviews to mitigate risks effectively.

Contact us now for more information.

frequently
asked
questions

FAQ

A compliance officer ensures your gaming operation meets all regulatory requirements and maintains good standing with authorities. They monitor regulatory changes, assess compliance risks, manage regulatory reporting, conduct staff training, and serve as your liaison with gaming regulators like the Curaçao Gaming Authority.

Outsourced compliance services provide the same expertise as an in-house hire but with greater flexibility, cost effectiveness, and access to specialized knowledge. Instead of hiring one person with fixed costs, you gain access to a team of compliance professionals with varied experience across multiple jurisdictions and operators.

Yes, our compliance professionals have extensive experience navigating complex regulations across major gaming jurisdictions. This multi-jurisdictional knowledge is often broader than what a single in-house hire could provide, making outsourced compliance particularly valuable for operators in multiple markets.

The main benefits include cost effectiveness, access to specialized expertise, business continuity, scalability, and the ability to focus your internal team on core business operations. You eliminate recruitment challenges while gaining access to broader compliance knowledge than a single hire could provide.

Yes, regulatory authorities including the Curaçao Gaming Authority recognize outsourced compliance arrangements provided the designated officer meets all qualification requirements. We ensure our compliance professionals satisfy all regulatory criteria for serving in this capacity while maintaining proper oversight and accountability.

We make it our business to handle your business—contact us today to discuss how our outsourced compliance officer service can strengthen your regulatory position while reducing administrative burden.

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